I spend a lot of time these days talking to managers and employees about what they need to do to get to the next level of their career.
I usually list in my dialogue characteristics and traits that I do my best to project on a daily basis.
Things I usually say include:
“Listen to your people, get them involved in finding the solution.”
“If everyone has gotta each a shit sandwich, make sure you take the first and biggest bite.”
“Don’t ask anyone to do anything that you wouldn’t do yourself”
My frustration shows when I get this response: “Well you’re the GM…you should do those things.”
They miss the point entirely You don’t get promoted or get an opportunity and then magically become a different person. Having all the skils to do the job.
You develop, then practice the basic work ethic and interpersonal skills that will make your promotable.
I said before that when I became a GM, I didn’t really know how to be a GM. But I knew how to lead. The nuts and bolts of your position come with practice but if you know how to hustle and work with others you can succeed.
But there is a fundamental problem with the workforce today along multiple generations. They feel entitled to development and growth in the field just by showing up and not learning the skills necessary to climb the ladder.