I’ve recently been having an dysfunctional relationship with my snooze button. Mainly from all the work I been putting in and my unrealistic wake up time expectations. It reminds me of another time in my life where I would be hitting the snooze button more times than I should. That time for different reasons.
It’s late 2010, I’m working as a District Manager of Dunkin Donuts putting in at least 80 hours a week for the last 12 months also going through two break ups that year which both ended very badly. I was coming to the end of my rope.
The hiring practices where very strange at this franchise, where as, I didn’t have anything to do with the hiring of my direct report store managers, that was the Director of Ops job. But I was responsible for recruiting, hiring, and firing of all hourly crew members. I was also called upon to fire managers more often than I care to remember.
If you read my article Leaving the Franchise, you learned that I was getting paid peanuts. So you can imagine what we had to offer store managers…let alone hourly employees. When it came to quality employees I didn’t have a pot to piss in or a window to through it out of. I did have a few hard working, trustworthy individuals but they soon were corrupted or would leave for green pasture.
You could say I was a glorified babysitter…unable in any case to get my manager to uphold any kind of standards. I spent the day running around putting out fires, firing employees for theft, trying to keep the trains on the tracks. Then when my bakers failed to show up I would spend the night filling and frosting then driving the racks of donuts to all the locations. “Time to Make the Donuts”. I could feel my relationship with my boss and owner quickly souring.
This is where the snooze button came in. I dreaded getting up in the morning. I would just lie there paralyzed. Eerily reminiscent of what Anthony Bourdain wrote in Kitchen Confidential, when is was used as a rachet man. “I hoped that if I stayed in bed a little later, showed up a little later. Maybe, just maybe, it would be me that got fired this time. That I wouldn’t have to do this anymore. That his whole terrible business would end.”.
I had not yet learned good organizational or management skills.
Like in Bourdain’s case. This would soon pass. I would take a part time job back in full service in the beginning of 2011. Now with middle management experience under my belt and a little luck. My life would soon change forever.